Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Name and contact information (email, phone number)
- Account credentials and profile information
- Business information and company details
- Payment and billing information
- Communications and support requests
Usage Information
We automatically collect certain information about your use of our services, including:
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Performance and error logs
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Provide and operate our CRM and business tools
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users.
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response and breach notification procedures
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@kymba.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our services.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@kymba.com
Address: Kelpie Studios, Privacy Department
Phone: +1 (555) 123-4567